Returns & Refunds Policy

Last Updated: December 2024

Quality Guarantee

100% satisfaction promise

48-Hour Response

Quick issue resolution

Hassle-Free

Simple return process

Full Refunds

For defective products

At Cubit Packaging, we take pride in the quality of our custom products. Because every order is manufactured specifically to your specifications, our return policy differs from standard retail policies.

Custom Products - Important

All Cubit products are custom manufactured to your specifications.

This means:

Products are made specifically for you based on your approved specifications

We cannot resell custom products to other customers

Standard "change of mind" returns do not apply

This is industry standard for custom packaging.

Need to Report an Issue?

Contact our returns team at returns@cubitpackaging.com

Returns & Refunds Policy

Custom Products - Important

This means:

Need to Report an Issue?

Our Quality Guarantee

We Guarantee:

What's Covered

We Will Address:

Manufacturing Defects:

Our Errors:

Shipping Damage:

What's Not Covered

We Cannot Accept Returns For:

Customer-Approved Specifications:

Change of Mind:

Minor Variations (Within Industry Tolerance):

Reporting an Issue

How to Report:

Resolution Options

If we confirm a valid quality issue, we offer:

Contact for Returns

For return or quality inquiries:

Include in your email: