Know Exactly Where Your Order Is.
Always.
Track every stage of your custom packaging order - from artwork approval through production to your doorstep. No more email chains. No more uncertainty.
Your Packaging Command Center
Everything you need to manage your orders in one place.
Active Orders Overview
Cards showing each order with current stage, visual progress indicators, and estimated completion dates
Order Detail View
Full timeline of all stage transitions, timestamps, photo/video updates, and documents
Communication Hub
Message sales/design team directly. No external email chains. Full history in one place
Notification Center
All updates in one feed. Filter by order, type, or date
Follow Your Order Through Every Stage
Click any stage to see exactly what you'll see at each step of production.
Printing
Press setup, print run, quality checks
Stay Informed, Your Way
Get updates automatically - no checking required.
Choose Your Channels
Detailed updates with order info
SMS
Quick alerts for key milestones
In-App
Real-time dashboard notifications
Push
Mobile app notifications (coming soon)
Get notifications on any device
Example Notifications
Order #1234 has entered production
Your mailer boxes are now printing. Expected completion: Dec 28
Quality inspection passed
Order #1234 passed QC with 100% approval
Order #1234 shipped!
Tracking: 1Z999AA10123456784 via UPS Delivery estimate: Dec 30
Traditional Suppliers vs. Cubit Flow
See the difference complete visibility makes for your business.
Your Team Will Thank You Too
Benefits for operations and procurement teams.
Reduce Support Burden
Customers self-serve status checks. Fewer 'where's my order' calls/emails. Free up team for high-value work.
Audit Trail & Documentation
Complete history of every order. Download reports anytime. Compliance-ready records.
Multi-User Access
Buyers track their orders. Managers see all team orders. Finance accesses invoices.
Proactive Issue Resolution
Know about delays before customers complain. Address problems early. Maintain trust with transparency.
Part of the Complete Cubit Experience
Flow integrates seamlessly with all other Cubit modules.
Cubit Store
Orders placed trigger automatic tracking
Cubit Design
Design approval milestones in timeline
Cubit One
Smart packaging activation tracked
Cubit Green
Sustainability metrics per order
Cubit Secure
Security feature application tracked
Enterprise-Grade Tracking
Integrated with Major Carriers
Frequently Asked Questions
How quickly do updates appear?
Production updates are reflected within minutes of stage changes. Shipping updates sync with carrier data in real-time.
What if my order is delayed?
You'll receive a proactive notification explaining the delay and new estimated completion date - before you have to ask.
Can my whole team access tracking?
Yes! With company accounts, you can add multiple users with appropriate permissions. Everyone sees what they need.
Does this work for RFQ orders too?
Absolutely. Once a quote is accepted and becomes an order, full tracking is enabled automatically.
Is tracking available for all products?
Yes, every order - whether standard products or custom packaging - gets full production and shipping visibility.
What carriers do you integrate with?
We integrate with FedEx, UPS, DHL, and other major carriers for real-time shipping updates after production.
Ready for Complete Order Visibility?
Stop wondering. Start tracking.